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Products with AI at the core — assistants that answer in your customer's language, document readers, voice interfaces.
Sometimes automation behind the scenes isn't enough — the AI needs to face your customers or your staff directly. A support assistant that answers in Gujarati at 11pm. A document reader that turns a scanned purchase order into structured data. A copilot that knows your SOPs better than your newest hire. These are products, not scripts, and we build them product-grade.
What you get
- Conversational assistants on WhatsApp, web or voice, trained on your catalogue and policies
- Document intelligence: invoices, POs, contracts and forms read into structured data
- Multilingual support — Hindi, Kannada, Tamil, Gujarati, Marathi and more
- Human handoff built in: the AI knows what it doesn't know and escalates cleanly
When this is the right move
- Support volume is growing faster than the team answering it
- Customers prefer to talk or type in their own language
- Valuable data arrives as PDFs, scans and photos that someone re-types
How an engagement runs
1
Scope the assistant's job
We define exactly what it should handle, what it must refuse, and where it hands off to a human — before any model is touched.
2
Train on your reality
Your catalogue, your order system, your policies, your tone. Then we attack it with the weirdest questions your team has actually received.
3
Launch behind a safety net
Early conversations are reviewed daily; the assistant's scope widens as accuracy proves out. Escalation to humans is never removed.
Worth asking on the first call
Will customers know it's AI?
Yes — we recommend disclosing it. Customers don't mind a bot that solves their problem in eleven seconds; they mind one pretending to be human and failing.
What about hallucinations?
Assistants answer only from your data, refuse what they can't ground, and escalate. The accuracy bar is set with you before launch, and measured weekly after.